Quality Control Supervisor

Location: Sutton Coldfield
Pay: £14.36 - £16.92 per hour (depending on experience)
Hours: Monday - Thursday: 08:00 - 17:00 | Friday: 08:00 - 16:00
Contract Type: Temp to Perm

The Best Connection Tamworth are currently recruiting for an experienced Quality Control Supervisor to join our client, a well-established family-run business based in Sutton Coldfield.

This is an excellent opportunity for an experienced Quality professional to join a growing manufacturing environment, ensuring products, processes, and documentation meet strict quality, regulatory, and customer standards.

Following a successful temporary period, there is the opportunity to secure a permanent position.

The Role

As a Quality Control Supervisor, you will play a key role in managing quality assurance and quality control processes across the business.

Responsibilities will include:

• Managing Quality Assurance (QA) and Quality Control (QC) activities
• Supporting Wholesale Qualified Person (WQP) and Deputy Qualified Person for Pharmacovigilance (Deputy QPPV) duties
• Preparing, reviewing, and maintaining Standard Operating Procedures (SOPs)
• Managing document control, including issuing, tracking, and archiving Batch Production Records (BPRs)
• Working closely with production teams to ensure quality standards are consistently achieved
• Monitoring performance data and producing quality reports
• Conducting internal and third-party quality audits
• Maintaining Health & Safety procedures, including Fire Safety compliance
• Ensuring compliance with Good Manufacturing Practice (GMP)
• Managing stock procedures including quarantine, batch rotation, labelling, release, shrink wrapping, storage, and stock movement
• Handling customer complaints and quality queries via telephone, email, and written communication
• Maintaining accurate quality records using Microsoft Excel and other systems
• Supporting the smooth day-to-day running of the business

Requirements

Essential:

• Previous experience within Quality Assurance or Quality Control
• Strong understanding of quality management systems and documentation
• Excellent attention to detail and organisational skills
• Good knowledge of Microsoft Excel and Microsoft Office
• Strong written and verbal communication skills
• Ability to work independently and as part of a team

Desirable:

• Experience within a pharmaceutical or regulated manufacturing environment
• Knowledge of Good Manufacturing Practice (GMP)
• Internal auditing experience
• Pharmacovigilance or Deputy QPPV experience

Pay & Working Hours

• £14.36 - £16.92 per hour (depending on experience)
• Monday - Thursday: 08:00 - 17:00
• Friday: 08:00 - 16:00
• Temp to Perm opportunity

Benefits of Working with The Best Connection

• Weekly pay - every Friday
• Online payslips
• Pension contribution
• Ongoing temporary assignment
• 28 days paid annual leave (pro-rata for PAYE, inclusive of statutory holidays)

The Best Connection is acting as an Employment Business in relation to this vacancy.