Our consultants receive modern slavery awareness training, and we operate in line with recognised ethical recruitment standards. Compliance and welfare checks are integrated into our processes to protect both workers and clients. 

Temporary staffing costs vary depending on role type, location, skill level, and volume. We provide transparent rate structures, and for multi-site or high-volume clients, we can implement nationally agreed pricing models to support budget control. 

Temporary staffing reduces internal recruitment time, advertising spend, payroll administration, and employment risk. It also provides flexibility — allowing you to scale workforce levels without long-term contractual obligations. 

We provide clear, itemised invoices outlining hours worked and agreed rates. For larger clients, consolidated invoicing across multiple sites can be arranged to simplify financial management. 

Not necessarily.
A zero-hours arrangement refers to a contract where guaranteed hours are not provided. Agency workers may or may not fall within this definition depending on how their contractual hours are structured.

We match candidates based on skills, experience, and suitability for your environment. Our local consultants understand the labour market and your operational needs, helping to provide reliable, work-ready staff. 

No. The reforms focus on situations where workers regularly work consistent patterns. Flexible workforce models remain possible where demand varies. 

If a worker does not meet expectations, we act quickly to resolve the issue and provide a replacement where required. Ongoing communication between your business and your consultant ensures issues are addressed promptly. 

Permanent employment introduces its own regulatory considerations, including earlier unfair dismissal protection and restrictions on dismissal and re-engagement. For many organisations, workforce planning therefore focuses on maintaining the right balance between permanent and temporary labour rather than moving wholesale to one model.

Yes. We offer Branch Solutions, Onsite Solutions, Key Account Solutions, and Central Managed Solutions depending on scale and complexity. Our structure allows us to support both single-site businesses and large, multi-location organisations. 

There is no single right answer — it depends on your operation, the number of sites you run and how your workforce needs to flex. If you are not sure, contact us and we will help you work it out.

Yes. We work with clients to forecast demand, plan ahead for peak periods, and build talent pipelines in advance, helping reduce last-minute pressure and fulfilment risk. 

Branch Solutions are managed from your local TBC branch, your consultant handles your requirements, with fast response and local candidate knowledge. Onsite Solutions place a dedicated TBC team within your site, managing supply and performance from the inside. The right choice depends on the volume and complexity of your workforce needs.

For larger accounts, we provide bespoke management information, including fulfilment rates, spend visibility, and performance insights to support workforce planning and commercial decisions. 

Yes, and it is one of our strengths. Our Central Managed Service is designed specifically for multi-site operations, giving you one Account Manager, consistent service across every location and a single view of your workforce data. We currently support clients running this model across dozens of sites nationwide.

With over 35 years’ experience and 80+ UK branches, we combine national scale with local expertise. Our approach is built on compliance, accountability, and long-term partnership — not transactional placements. 

For many roles, we can provide suitable workers within 24–48 hours through our branch network. We will always be straightforward with you about timescales, and if we cannot deliver what you need, we will tell you that too.

Yes. The Best Connection is ISO 9001 (Quality Management) and ISO 27001 (Information Security Management) certified.

We successfully pass regular independent audits with no non-conformances, demonstrating that our quality processes and information security controls are robust, effective and embedded across the business.

For our clients, this provides confidence that our services are delivered consistently, risks are well managed, and all data is handled securely in line with recognised international standards.

We work across a wide range of industries. If you are not sure whether we cover your sector, the best starting point is our industry sectors page — or simply get in touch and we will have that conversation with you directly

Yes. we also supply workers for ongoing year-round roles, livestock handlers, dairy operatives, packhouse staff and farm maintenance operatives, for example. Whether you need cover for a single harvest window or a long-term flexible workforce alongside your permanent team, we’ll build the right model for your operation.