About Us

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Our Story

For over three decades The Best Connection has proudly served and supported our clients and candidates across multiple industry sectors, delivering our best-in-class customer service. As one of the UK’s foremost providers of temporary workforce solutions, we specialise in recruiting high quality temporary workers for the industrial, driving, retail, e-commerce, distribution, warehouse, aviation, and care sectors.

With access to over 300,000 temporary workers through our network of over 85 branches, we pride ourselves on our ability to meet the demands of our clients and provide our candidates with satisfying and rewarding opportunities. Whether your business is large or small, whatever your sector or location, you can trust us to tailor the best flexible recruitment solution for your needs.

Committed to quality, consistency, and ongoing enhancement, The Best Connection stands as your premier choice for all temporary recruitment requirements.

Our Mission

We strive to be the agency of choice for both clients and temporary workers.

Our Clients

Our clients are at heart of our business. We understand their challenges and are here to help – using our industry experience, recruitment expertise and local knowledge and coverage to find the most suitable candidates for short and long-term temporary appointments.

Our Temporary Workers

We have no business without our temporary workers. We take time to understand their needs and requirements – we strive to find the best roles for them, which is why they keep coming back.

Our Values

Our values and ethics run through the core of our business. We embrace equality, diversity and inclusion. We are transparent, honest and always act with integrity. The health and wellbeing of our employees is of paramount importance to us. We are continually seeking new ways to improve and will always go to the extra mile for our clients and candidates.

Our Beliefs

We believe in treating our clients, candidates and employees equally and with respect. We comply with, and exceed where practicable, all applicable legislation, regulations, and codes of practice. We seek to minimise the impact and maximise the benefits that our work has on the environment and people around us. We believe in giving back to our communities and support local and national charities with a continual programme of fund-raising and campaign awareness.


We always act with integrity, transparency and respect


We go above and beyond for our clients and candidates


We recognise the importance of a healthy work-life balance


We are continually seeking ways to improve our services


We wholeheartedly embrace equality, diversity and inclusion

Our Story

Our story starts in 1991 with our founder members, Andrew Sweeney and Neil Yorke. Against a backdrop of economic recession, the pair recognised the need for a temporary recruitment business that not only understood the pain points and challenges of local industries, but also worked to deliver solutions to combat them. And with this vision in place, The Best Connection was born.

Opening our first branch in Birmingham, in the heartland of the UK’s manufacturing and automotive sectors, we quickly established our place as the West Midlands’ leading industrial recruitment specialist. As our reputation grew, so did our number of clients, paving the way for us to become one of the largest temporary recruitment agencies in the UK.

Fast forward more than 30 years and The Best Connection is firmly established as a respected industry leader. Part of the SWS Group of companies, we have a national network of over 85 branches and more than 700 employees. As we celebrate our achievements, we are also looking ahead to our future, as we continually strive to improve our services to our clients and candidates.

Click here to meet our leadership team.



Where it all began – 1st branch launched in Tyseley, Birmingham

Turnover £0.6m

1997 Sq


March 1997 – 2003 Quality Certifications ISO 9001:2015 Certificate number 1234 – QMS – 001

1998 Sq


Member of Freight Transport Association Membership – now Logistics UK

10th branch opened in Tamworth


20th branch opened in Kidderminster


10th Anniversary

Turnover £57.9m



Charity fundraising for children’s charity BRMB’s Cash for Kids

30th branch opened in Liverpool



Andrew Sweeney, shortlisted for the Entrepreneur of the Year Awards by Ernst & Young


Central Managed Solutions (CMS) Division launched


50th branch opened in Sheffield

Andrew Sweeney, shortlisted for The Entrepreneur of the Year Award at the National Business Awards Midlands & East England Regional Programme,


60th branch opened in Luton

2007 Sq


The Best Connection ranked in the Sunday Times HSBC Top Track 250 league table of Britain’s biggest mid-market private companies



Charity fundraising for children’s charities When You Wish Upon A Star and Barnardo’s



Turnover £168.6m

Finalist – Recruitment Consultant Industry Awards



The Sunday Times Top Track 250 Award

Strategic Workforce Solutions Group Ltd (SWS Group) was formed

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New head office move to Topaz House, Bromsgrove

Onsite Connection


Specialist Onsite division rebranded to Onsite Connection

2016 Sq


80th branch opens Cambridge

The Best Connection celebrates 25 years with companywide fundraising event and anniversary party



Shortlisted for Institute of Recruitment Professional Awards

1st Scottish branch opens in Glasgow

2019 Sq


Specialist Aviation division, Aviation Connection launched


The Best Connection supports its clients, candidates and employees through the Covid pandemic

2021 Sq


Turnover £349m

Celebrating 30 years

2022 Sq


Tour de Best Connection companywide fundraising event raising £6000 for local charities across the UK

Better Connected


Better Connected companywide wellbeing initiative raises over £8000 for local charities and the Samaritans.

Bailey Care Services rebranded to Care Connection under The Best Connection