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Airport Passenger Assistant

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Airport Passenger Assistant

Job ref. CWTEMPCCA

Temporary

£14.01-28.02 per hour

Crawley

Contract: Part time

Higher pay rate is achieved by: Shift Allowance

Requirements
  • DBS Check Required
  • Driving licence required

Join the Wilson James Team at London Gatwick Airport – Airport Passenger Assistant opportunity in partnership with The Best Connection - Aviation.

The Best Connection - Aviation Department is delighted to offer an exciting opportunity to join our client, Wilson James, as an Airport Passenger Assistant at London Gatwick Airport. This is your chance to become a friendly and dependable face for holidaymakers as they begin their journey. Working closely with the Airport Operations Team, you’ll play a vital role in delivering a smooth and welcoming airport experience.

Position Details:

Pay Rate: £14.01 per hour
Shifts: Part-time - 6 hours per shift.
Shift Patterns: 4 ON / 4 OFF or 5 ON / 3 OFF  - FLEXIBLE AVAILABILITY IS REQUIRED !
Weekly Pay: Every Friday
Overtime: Available
Available to start : End of July / August / September 

!!! TEMPORARY WORK FOR AROUND 3 MONTHS !!!

Key Responsibilities:

  • Deliver professional, polite, and courteous service at all times
  • Escort special assistance passengers (and accompanying family) throughout the airport – on foot, by wheelchair, or by electric buggy, based on their needs
  • Assist with passenger luggage when required
  • Perform daily equipment checks and report any issues promptly
  • Ensure wheelchairs and buggies are clean, well-maintained, and operational
  • Communicate updates with Centralised Control using IT handsets
  • Complete all required paperwork accurately and promptly
  • Carry out any additional reasonable duties as directed by management

What We’re Looking For:

  • A strong work ethic and a positive attitude
  • Excellent communication and interpersonal skills
  • Commitment to delivering high standards of customer service
  • Ability to work independently and take initiative
  • Previous airport experience (advantageous, but not essential)
  • A full UK driving licence (REQUIRED)
  • Multilingual candidates are highly desirable
  • Ability to multitask and remain calm under pressure

Please Note: Due to industry regulations (CAA), all candidates must:

  • Be willing to undergo a Criminal Record Check (paid for by us)
  • Be available to provide an Overseas Criminal Record check (If less than 5 years in UK)
  • Provide a full 5-year checkable history (we handle the process)
  • Hold valid, in-date photo ID (passport, driving licence, or national ID)
  • Provide a 5-year address history
  • Attend a mandatory Aviation Security Course (paid for by us)

Ready to Take Off in Your Career?
Apply now to join a supportive and dynamic team, making a real difference to passengers’ travel experiences.

Benefits
  • Hourly rate as above (not age dependent)
  • 28 days Paid Annual Leave pro-rata for PAYE (inclusive of statutory holiday)
  • Flexible working hours
  • Induction Training
  • Oncall Support
  • Ongoing Assignment
  • Overtime Available
  • Training Provided
  • Weekend Work
Crawley
Crawley

crawley@thebestconnection.co.uk
Apply now

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