About Us
Our Story
For over 35 years, The Best Connection has been helping people find meaningful work and supporting businesses with trusted, flexible staffing solutions.
As one of the UK’s leading recruitment agencies, we specialise in supplying high-quality temporary workers across driving, industrial, warehouse, retail, logistics, aviation, and care sectors.
With over 80 branches nationwide, more than 700 employees and access to over 50,000 temporary workers, we combine the strength of national scale with the care and accountability of local expertise. Every day, we connect people, businesses and communities through recruitment solutions built on trust.
Our people-first approach and commitment to reliable delivery have been recognised through industry award shortlistings, reflecting the impact of our work for clients, temporary workers and communities alike.
Watch how our people power The Best Connection – every role, every branch, every success story.
Employee-Owned, People-Driven
In 2024, The Best Connection Group became part of an Employee-Owned Trust (EOT) within the SWS Group of companies – a natural step for a business built on teamwork, pride, and shared success.
Employee ownership gives every colleague a voice and a real stake in our future, empowering our people to collaborate, innovate, and deliver exceptional results for our clients and temporary workers.
Our employee ownership model strengthens accountability, encourages long-term thinking and ensures that decisions are made with sustainability and shared success in mind.
“Our people don’t just work for The Best Connection – they own a part of its future.”
This shared responsibility is championed by our leadership team, who keep our people and values at the heart of every decision.
What We Stand For
Everything we do is guided by a clear purpose and a set of values that shape how we operate, how we lead and how we grow.
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Our Mission
To be the agency of choice for clients and temporary workers by delivering trusted recruitment solutions that put people first.
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Our Values
- People First: We take time to understand every worker and every client, building lasting partnerships based on trust.
- Integrity: We act with honesty, transparency and accountability in everything we do.
- Inclusivity: We embrace equality, diversity, and respect for all. Learn more about our EDI promise.
- Excellence: We go above and beyond to deliver consistently high standards of service.
- Wellbeing: We value a healthy work-life balance and support the wellbeing of our people.
Community Commitment
At The Best Connection, we believe in making a positive difference – from supporting national charities to empowering local communities through branch-led fundraising, volunteering, and awareness campaigns.
As an employee-owned business, giving back is part of who we are. Across our 80+branch network, our teams take pride in supporting causes that matter locally, building stronger connections across the UK.
We recognise that responsible recruitment extends beyond the workplace. By investing in communities, sustainability and social impact, we strengthen the environments in which our people and clients operate.
Learn more about our community initiatives and ESG commitment below.
From Local Beginnings to National Reach
Founded in Birmingham in 1991 by Andrew Sweeney and Neil Yorke, The Best Connection was built on a simple idea: provide recruitment solutions that truly understand local industry needs.
Starting with one branch in the heart of the UK’s manufacturing and automotive region, the business quickly grew – earning a reputation for quality, reliability, and personal service.
Today, with over 80 branches across the UK, 700 employees, and employee ownership at its core, we remain true to our founding values while continually improving how we connect people and businesses.
1991
Where it all began – 1st branch launched in Tyseley, Birmingham
Turnover £0.6m
1997
March 1997 – 2003 Quality Certifications ISO 9001:2015 Certificate number 1234 – QMS – 001
1998
Member of Freight Transport Association Membership – now Logistics UK
10th branch opened in Tamworth
2000
20th branch opened in Kidderminster
2001
10th Anniversary
Turnover £57.9m
2002
Charity fundraising for children’s charity BRMB’s Cash for Kids
30th branch opened in Liverpool
2003
Andrew Sweeney, shortlisted for the Entrepreneur of the Year Awards by Ernst & Young
2004
Central Managed Solutions (CMS) Division launched
2005
50th branch opened in Sheffield
Andrew Sweeney, shortlisted for The Entrepreneur of the Year Award at the National Business Awards Midlands & East England Regional Programme,
2006
60th branch opened in Luton
2007
The Best Connection ranked in the Sunday Times HSBC Top Track 250 league table of Britain’s biggest mid-market private companies
2010
Charity fundraising for children’s charities When You Wish Upon A Star and Barnardo’s
2011
Turnover £168.6m
Finalist – Recruitment Consultant Industry Awards
2013
The Sunday Times Top Track 250 Award
Strategic Workforce Solutions Group Ltd (SWS Group) was formed
2014
New head office move to Topaz House, Bromsgrove
2015
Specialist Onsite division rebranded to Onsite Connection
2016
80th branch opens Cambridge
The Best Connection celebrates 25 years with companywide fundraising event and anniversary party
2017
Shortlisted for Institute of Recruitment Professional Awards
1st Scottish branch opens in Glasgow
2019
Specialist Aviation division, Aviation Connection launched
2020
The Best Connection supports its clients, candidates and employees through the Covid pandemic
2021
Turnover £349m
Celebrating 30 years
2022
Tour de Best Connection companywide fundraising event raising £6000 for local charities across the UK
2023
Better Connected companywide wellbeing initiative raises over £8000 for local charities and the Samaritans.
Bailey Care Services rebranded to Care Connection under The Best Connection
2024
The Best Connection Officially Transitions to an Employee Owned Business Model
Shortlisted for TIARA Recruitment Awards as The Parasol Temporary Recruitment Company of the Year
2025
The Best Connection Completes Digital Transformation, Improving Efficiency, AI and Customer Experience
Shortlisted for the TIARA, Recruiter and REC Awards for Excellence in Recruitment, Compliance and Marketing
2026
Celebrating 35 years
Join Our Story
At The Best Connection, our story is powered by people – colleagues, clients, and temporary workers alike. Every achievement is the result of shared ownership, teamwork, and trust.
Whether you’re looking to start your career, grow with us, or collaborate as a client, there’s a place for you in our story.
