About Us
Our Story
For over three decades The Best Connection has proudly served and supported our clients and candidates across multiple industry sectors, delivering our best-in-class customer service. As one of the UK’s foremost providers of temporary workforce solutions, we specialise in recruiting high quality temporary workers for the industrial, driving, retail, e-commerce, distribution, warehouse, aviation, and care sectors.
With access to over 300,000 temporary workers through our network of over 85 branches, we pride ourselves on our ability to meet the demands of our clients and provide our candidates with satisfying and rewarding opportunities. Whether your business is large or small, whatever your sector or location, you can trust us to tailor the best flexible recruitment solution for your needs.
Committed to quality, consistency, and ongoing enhancement, The Best Connection stands as your premier choice for all temporary recruitment requirements.
Employee-Ownership
The Best Connection Group, as part of the SWS Group of companies, transitioned to an Employee-Owned Trust model in 2024, driven by a commitment to maintain our independence and recognise the hard work and dedication of our employees.
This shift cultivates a deep sense of ownership, responsibility, and pride amongst our team, leading to improved performance, innovation, and collaboration—and ultimately delivering greater value to our clients and temporary workers.
Our Beliefs
We believe in treating our clients, candidates and employees equally and with respect. We comply with, and exceed where practicable, all applicable legislation, regulations, and codes of practice. We seek to minimise the impact and maximise the benefits that our work has on the environment and people around us. We believe in giving back to our communities and support local and national charities with a continual programme of fund-raising and campaign awareness.
Ethical
We always act with integrity, transparency and respect
Professional
We go above and beyond for our clients and candidates
Balanced
We recognise the importance of a healthy work-life balance
Progressive
We are continually seeking ways to improve our services
Inclusive
We wholeheartedly embrace equality, diversity and inclusion
Our Story
Our story starts in 1991 with our founder members, Andrew Sweeney and Neil Yorke. Against a backdrop of economic recession, the pair recognised the need for a temporary recruitment business that not only understood the pain points and challenges of local industries, but also worked to deliver solutions to combat them. And with this vision in place, The Best Connection was born.
Opening our first branch in Birmingham, in the heartland of the UK’s manufacturing and automotive sectors, we quickly established our place as the West Midlands’ leading industrial recruitment specialist. As our reputation grew, so did our number of clients, paving the way for us to become one of the largest temporary recruitment agencies in the UK.
Fast forward more than 30 years and The Best Connection is firmly established as a respected industry leader. Part of the SWS Group of companies, we have a national network of over 85 branches and more than 700 employees. As we celebrate our achievements, we are also looking ahead to our future, as we continually strive to improve our services to our clients and candidates.
Click here to meet our leadership team.
1991
Where it all began – 1st branch launched in Tyseley, Birmingham
Turnover £0.6m
1997
March 1997 – 2003 Quality Certifications ISO 9001:2015 Certificate number 1234 – QMS – 001
1998
Member of Freight Transport Association Membership – now Logistics UK
10th branch opened in Tamworth
2000
20th branch opened in Kidderminster
2001
10th Anniversary
Turnover £57.9m
2002
Charity fundraising for children’s charity BRMB’s Cash for Kids
30th branch opened in Liverpool
2003
Andrew Sweeney, shortlisted for the Entrepreneur of the Year Awards by Ernst & Young
2004
Central Managed Solutions (CMS) Division launched
2005
50th branch opened in Sheffield
Andrew Sweeney, shortlisted for The Entrepreneur of the Year Award at the National Business Awards Midlands & East England Regional Programme,
2006
60th branch opened in Luton
2007
The Best Connection ranked in the Sunday Times HSBC Top Track 250 league table of Britain’s biggest mid-market private companies
2010
Charity fundraising for children’s charities When You Wish Upon A Star and Barnardo’s
2011
Turnover £168.6m
Finalist – Recruitment Consultant Industry Awards
2013
The Sunday Times Top Track 250 Award
Strategic Workforce Solutions Group Ltd (SWS Group) was formed
2014
New head office move to Topaz House, Bromsgrove
2015
Specialist Onsite division rebranded to Onsite Connection
2016
80th branch opens Cambridge
The Best Connection celebrates 25 years with companywide fundraising event and anniversary party
2017
Shortlisted for Institute of Recruitment Professional Awards
1st Scottish branch opens in Glasgow
2019
Specialist Aviation division, Aviation Connection launched
2020
The Best Connection supports its clients, candidates and employees through the Covid pandemic
2021
Turnover £349m
Celebrating 30 years
2022
Tour de Best Connection companywide fundraising event raising £6000 for local charities across the UK
2023
Better Connected companywide wellbeing initiative raises over £8000 for local charities and the Samaritans.
Bailey Care Services rebranded to Care Connection under The Best Connection
2024
The Best Connection Officially Transitions to an Employee Owned Business Model
Shortlisted for TIARA Recruitment Awards as The Parasol Temporary Recruitment Company of the Year
