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What is the Community Online Academy? 

https://thebestconnection.co.uk/?candidate-faq=548333-2

Through Perks at Work, you’ll also gain access to the Community Online Academy (COA) – a free online learning and wellbeing platform offering 50+ live classes every Thursday and 2,500+ on-demand videos for adults and kids.  You ...


Are the COA classes free? 

https://thebestconnection.co.uk/?candidate-faq=548332-2

Yes! All classes are completely free for you and your invited friends or family to enjoy. 


Can I invite friends or family to join? 

https://thebestconnection.co.uk/?candidate-faq=548331-2

Yes, you can invite up to five family members or friends to sign up via your invite link in ‘My Account’. They’ll gain access to most discounts and the Community Online Academy too. 


How do I contact Customer Service? 

https://thebestconnection.co.uk/?candidate-faq=548330-2

Click the ‘Help Centre’ icon at the top right of the Perks at Work page to browse FAQs or submit an inquiry.  You can also email support@nextjump.com to create a support ticket. The support team is available ...


Where can I find more guidance? 

https://thebestconnection.co.uk/?candidate-faq=548327-2

Visit the Help Centre for information on:  WOWPoints and e-codes  Card linked perks and travel bookings  Financial perks and account details 


Where can I download the Perks at Work app? 

https://thebestconnection.co.uk/?candidate-faq=548326-2

The app is available on both iOS and Android. Simply search “Perks at Work” in your app store or follow the link in your Perks at Work dashboard.  


I’m having trouble logging in to the app. What should I do?

https://thebestconnection.co.uk/?candidate-faq=548325-2

Make sure you are using the same email address linked to your MyTBC portal account. If issues continue, try:  Resetting your password  Closing and reopening the app  Updating to the latest ...


Do you only supply temporary staff?

https://thebestconnection.co.uk/?candidate-faq=do-you-only-supply-temporary-staff

No. While we specialise in temporary staffing, we also support temp-to-perm and permanent recruitment where required. Many clients use temporary placements as a pathway to permanent employment. 


What industries do you support?

https://thebestconnection.co.uk/?candidate-faq=541547-2

We supply temporary staffing across logistics, manufacturing, ecommerce, food production, retail distribution, driving, and public services. With over 80 branches nationwide, we support both local businesses and multi-site UK operations.