ISO 9001 & 27001 Passed

The Best Connection Successfully Passes ISO 9001 & 27001 Audits 

The Best Connection is pleased to confirm that we have successfully completed our latest ISO 9001 (Quality Management) and ISO 27001 (Information Security Management) surveillance audits with ISOQAR. 

Both audits were passed with no non-conformances or observations, representing an excellent result and reaffirming our commitment to quality, compliance and continuous improvement across the business. 

A Commitment to Quality and Information Security 

ISO certification is not a one-off achievement. Maintaining ISO 9001 and ISO 27001 standards requires ongoing focus, robust controls and consistent application across all areas of the organisation. These surveillance audits provide independent assurance that our quality management systems and information security frameworks remain effective, well governed and embedded in day-to-day operations. 

The audits assessed how we manage: 

• Quality assurance and continuous improvement 

• Information security, data protection and risk management 

• Policy and documentation control 

• Internal audits and corrective actions 

• Staff awareness, training and compliance 

Passing both audits without any findings demonstrates that our systems are not only well documented but actively followed and continually improved. 

Maintaining ISO 9001 and ISO 27001 certification provides reassurance to our clients, candidates, partners and regulators that we manage quality and information security in a robust, reliable and transparent way. 

For our clients, this means confidence that: 

• Recruitment services are delivered consistently and professionally 

• Information and personal data are handled securely 

• Risks are identified, assessed and managed appropriately 

• Continuous improvement is central to how we operate 

Continuous Improvement Across the Business 

Our Compliance, Quality and Assurance and Information Security teams work throughout the year to ensure policies, procedures, controls and risk assessments remain up to date and aligned with ISO requirements. This includes proactive risk management, regular internal audits and ongoing reviews to strengthen our processes. 

Jane Power, Business Assurance Manager at The Best Connection, said: 

“Successfully passing both the ISO 9001 and ISO 27001 surveillance audits with no non-conformances is a great achievement and reflects the commitment shown across the business. Maintaining these standards requires continual focus, collaboration and consistency, and it’s reassuring to see that quality management and information security are truly embedded in how we operate day to day.” 

Looking Ahead 

We remain committed to maintaining and strengthening our ISO standards as part of our wider focus on governance, compliance and operational excellence. These certifications support our ability to deliver high-quality recruitment solutions while protecting information and maintaining trust. 

For more information on how The Best Connection supports clients through robust compliance and quality standards, please visit our ESG and CSR page.