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Technical Support Specialist

Job ref. WVTECH787

Permanent

£12.98-14.42 per hour

Wolverhampton

Contract: Full time

Higher pay rate is achieved by: Referenceable Work History or Experience

Weekly hours: 40

The Best Connection is recruiting for an experienced Technical Sales Support Engineer for our Wolverhampton based client.

Immediate start available.

Starting salary between £27,000 and £30,000 per annum dependent on experience.

Working hours 08:30AM till 17:30PM Monday to Friday.

This role is an excellent opportunity to join a global market leader and forge a career within an exciting growing industry.

Your daily duties will include:

  • Liaising via telephone and email with existing and new customers to advise and offer solutions to their individual needs.
  • Speaking with company reps and following up on customer enquiries.
  • Communicating with the production and warehouse department to assess delivery times for individual orders and relaying information back to customers.
  • Compiling and quoting prices for orders.
  • Learning the technical aspects of products to be able to better advise customers with their enquiries.
  • On occasion assisting the warehouse and production team with manual duties.

Please note, this role involves NO cold calling. 

The ideal candidate will possess the following attributes:

  • Excellent communication skills.
  • Be customer focused.
  • PC literate and proficient in using Word and Excel.
  • Thrive in working as part of a team.
  • A background in customer service.
  • A willingness to learn.
  • Be comfortable dealing with large amounts of technical information.
  • Be flexible in regard to their daily duties according to business requirements.

Candidate should apply with a fully up to date CV outlining previous work experience.

 

Benefits
  • Hourly rate as above (not age dependent)
  • 28 days Paid Annual Leave pro-rata for PAYE (inclusive of statutory holiday)
  • Canteen
  • Ongoing Assignment
  • Pension Scheme
  • Training Provided
Wolverhampton
Wolverhampton, West Midlands

wolverhampton@thebestconnection.co.uk
Apply now