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Technical Support Specialist

Job ref. TMTBC1TSS

Temporary

£21.85 per hour

Tamworth

Contract: Full time

Higher pay rate is achieved by: See below for details

Our client, requires a Technical Support Disrepair Specialist. Duties include on site inspections of properties making Disrepair Claims, joint site inspections with surveyors to identify causes of disrepairs and make the necessary solutions within a tight time frame. Reporting to the Service Improvement Officer who is responsible for all Disrepair Claims that are active with the Local Authority. Taking an active role within the team. Working closely with housing management teams, tenants and TBC Staff to resolve all Disrepair Claims within the specified Legal timeframes. 

Functional Responsibilities

  • Overseeing operational delivery of all Disrepair Claims working closely with another Project Officer on site
  • Undertaking site pre surveys to produce a report for Solicitors outlining works required and timescales for completion. Survey visits may be required with an independent surveyor working on behalf of the tenants solicitors.
  • Ensuring that all works are carried out to a high standard by doing on site quality checks with external contractors and that any Estimated completion dates are still on target to be kept.
  • Undertaking post inspections of completed works, making sure that all of the works identified on the Presurvey and Solicitors reports are completed to a high standard
  • Working closely with the Service Improvement Officer and to make sure that records are always kept upto date for each job.

Experience

  • Recent experience of working in Local Authority or Housing Association with Housing Disrepairs is essential and comply with preparing CPR Part 35 reports, as well as identifying the causes of Disrepairs and providing solutions
  • Someone who is a member of the Royal Institution of Chartered Surveyor would be beneficial (RICS) · Experience of repairs contractors is required and/or knowledge of HHSRS
  • Experience of identifying works required from a Surveyors report
  • A good knowledge of Housing Construction and problem solving essential

Knowledge, Skills and Abilities

  • Proven ability to work within a defined operational service area, to deliver high quality services and meet service and personal performance targets
  • Knowledge of statutory Good Home Standards affecting housing and operational premises.
  • Ability to contribute towards the delivery of continuous improvement
  • Experience of successfully managing, improving and delivering performance whilst working as part of a team whilst motivating others
  • Good working knowledge of principles and application of general building construction and maintenance techniques
  • An up to date and continually developing technical housing knowledge inclusive of national, regional, local agendas and operational best practice.
  • Knowledge of government legislation and best practice in repairs and maintenance
  • Knowledge of relevant health and safety requirements for the delivery of an effective Disrepair service.
  • Knowledge of CMD Building Regs · Full driving license – this post attracts essential car user allowance.

Other

  • Good knowledge of all Office applications: Word & Excel beneficial
  • DBS check

Our client offers:

  • Monday to Friday
  • 0900-1700 
  • £21.85ph 

Other benefits of working for The Best Connection Group Ltd include:

  • Weekly pay
  • Online payslips
  • Pension contribution
  • 28 days Paid Annual Leave pro-rata for PAYE (inclusive of statutory holiday
Benefits
  • Hourly rate as above (not age dependent)
Tamworth
Tamworth, Staffordshire

tamworth@thebestconnection.co.uk
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