Technical Support Engineer - Pump Industry

Location: Shrewsbury Shrosphire

Hours: Monday to Friday, 8:30am - 5:00pm

Salary: £28,000 - £36,000 per annum (depending on experience)

We are currently seeking a permanent Technical Support Engineer to join a growing team within the pump industry. This is an excellent opportunity for a technically minded individual who enjoys problem-solving, customer interaction, and working across engineering projects from enquiry through to completion.

Key Responsibilities:

• Providing technical assistance to customers and internal teams
• Acting as a key point of contact for customer liaison
• Completion of technical quotations and accurate equipment sizing
• Preparation and completion of technical tenders
• Project management duties, including maintaining accurate project files
• Working with SolidWorks and/or AutoCAD drawings
• Handling technical queries via phone and email
• Supporting general workshop duties as required
• Occasional supervised site visits
• Maintaining a safe and compliant working environment at all times

The Ideal Candidate Will Have:

• Experience within the pump industry or a related engineering field (preferred)
• Strong technical understanding and problem-solving skills
• Ability to read and work with technical drawings
• Good communication skills and a customer-focused approach
• Organised, detail-oriented, and capable of managing multiple tasks
• A proactive attitude and willingness to support across departments

What We Offer:

• Competitive salary based on experience (£28k-£36k)
• Stable Monday to Friday working hours ( early finish Friday)
• Supportive team environment with opportunities to develop technical skills
• Exposure to varied projects across the pump and engineering sector
• sick pay
• car allowance
• holiday pay
• Healthcare and Pension Schemes

The Best Connection is acting as an Employment Agency in relation to this vacancy.