The Best Connection have a fantastic opportunity for a Sales Office Administrator for an established company in West Bromwich.
Hours of work: Monday-Thursday 08:00-16:00 & Friday 08:00-15:00
Salary between £27,000-£30,000
Main responsibilities:
- Responsible for generating orders to meet department’s targets.
- Responsible for increasing sales figures.
- Telephone sales including data entry on to system.
- Using previous customer information to chase repeat orders.
- Taking orders and enquiries and recording information into CRM.
- Providing written quotations and product samples and advice to customers.
- Order processing for Cushionfall, Cushionride, Cushionbed and Cushionchick.
- Schedule orders for the Mulch products.
- Schedule drivers accordingly – liaise between Pallet and Skip departments.
- Documenting daily stock checks and all necessary spreadsheets.
- Liaising with Production Managers to ensure stock is is available to fulfil order requirements.
- Collation of sales figures and data.
- Providing weekly sales and production reports to Directors.
- Monitoring customer complaints and informing Directors of the outcome.
- Marketing of products.
- Organising all aspects in relation to shows. Including book stands, accommodation, and travel.
- Attendance at shows including weekends when required.
- Administration duties to include cash at door sales.
- Tracking drivers at all time son Quartfix – checking driver top sheets.
- Liaise within the departments to ensure that drivers are not double booked and to utilise drivers together.
- Transport Charge Spreadsheet must be always kept up to date.
- General filing – make sure all bags are filed correctly and stored.
- Answer telephone calls and deal with enquiries.
- Produce purchase orders as necessary.
- Cover reception/weighbridge as and when necessary.
- Any other duties commensurate with the efficiency of the business.
Candidate requirements:
- Must have experience in sales.
- Able to communicate with clients, customers, and colleagues confidently.
- Self-motivated.
- Positive attitude.
- Punctual.
- Pays attention to detail.
- Able to work independently or as part of a team.
- Comfortable with working under pressure.
- Results driven.
Benefits of working for TBC:
- Access to online payslips.
- Pensions and insurance for staff.
- Good rates of pay.
- Ongoing work.