We are recruiting for a receptionist for our client a luxury hotel in Truro to start immediately. The ideal candidate needs to be a professional individual with hotel experience who is a self – starter and can work independently.

Pay rate:

• £12 p/hour

Shift pattern:

• 5 Days a week  
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Key Responsibilities:

• Provide a warm and professional welcome to guests upon arrival
• Efficiently manage and direct incoming calls in a courteous and timely manner
• Inform guests about hotel rates, services, and amenities with clarity and accuracy
• Handle reservation inquiries and confirmations, ensuring proper room allocation
• Complete guest registration and check-in/check-out procedures with attention to detail
• Maintain accurate and up-to-date records of guest room bookings and reservations
• Address guest inquiries and requests promptly, both in-person and by phone, ensuring a high level of guest satisfaction
• Collaborate effectively with housekeeping and maintenance teams to resolve any guest concerns or issues
• Accurately complete and maintain incident reports, daily activity logs, and any other documentation requested by management
• Review guest accounts and charges during check-out, ensuring accuracy and processing payments in a timely manner

Other benefits of working for The Best Connection Group Limited include:

• Online payslips
• Weekly pay
• 28 days Paid Annual Leave 2024 pro-rata for PAYE (inclusive of statutory holiday)
• Pension contribution
• Choice of long term, short term and odd days or weekends available
• Flexible shift patterns
• Possible permanent positions following successful trial period
• Ongoing assignments throughout 2024 

If you are interested please apply with your CV or call the office on 01872263994 and ask for Tara or Kim.