The Best Connection Group - Manchester are currently recruiting a Operations and Customer Service Assistance for our client based in Irlam

Hours

• Monday to Friday
• 09:00 - 17:00

Pay

£13.70 ph

£14.70 ph ( after a 12 week qualifying period )

This role is a full time position which will lead to a permanent job for the right candidate

Key responsibilities:

Deliver friendly, professional and timely customer support via email and other communication channels.

• Respond to customer enquiries, resolve issues efficiently, and escalate complex matters when required.
• Liaise with internal teams, suppliers, couriers and external partners to resolve operational and customer-related queries.
• Provide administrative and operational support to ensure business processes run smoothly and effectively.
• Assist with a variety of day-to-day tasks in a fast-paced and customer-focused environment.

Requirement

• Excellent communication and customer service skills.
• Strong organisational abilities and attention to detail.
• A proactive approach to problem-solving.
• Ability to manage multiple tasks and work effectively with a range of stakeholders.
• Previous administration, operations, or customer service experience is advantageous.

Please apply if interested or call 0161 237 9333 for more information.

The Best Connection is acting as an Employment Business in relation to this vacancy.