Do you have previous Customer Service experience, within an office based environment? 

The Best Connection are currently seeking experienced candidates, to work at our client, based in Mansfield! 

Working within a fast paced working environment, the responsibilities of the role will include: 

• Handling customer interactions for an organisation
• Responding to phone calls, emails and live chat queries 
• Listening to customer concerns
• Provide information on the companies services 
• Data entry / use of various computer software
• Liaising with internal departments
• General administration duties

The ideal candidate will be able to:

• Have a great knowledge of problem solving
• Work hard to deliver the best possible outcome, and provide the best service
• Excel at building rapport with customers
• Deliver a high standard of customer service and communication

Working hours:

• 9am - 5pm (Mon-Fri)
• Pay rate is £11.54 to begin with, however there is also the potential of a pay increase, following a successful probation period!! 
• OT rates in place, for hours worked over 37.5 / Saturdays if required

 A full up to date CV will be required, followed by your first face to face interview at TBC Mansfield branch, and an interview on the client premises!