The Best Connection are looking for a Customer Service Advisor for a busy client in Chorley.

Job Role:

• Dealing with different Customer queries every day
• Use our CRM management system to log, track, and update customer inquiries, ensuring all data is accurately recorded and managed for effective resolution.
• Arranging Collections and Raising Credits: Coordinate collections for returns or damaged goods and raise credits as needed to resolve customer concerns regarding invoicing or deliveries.
• Demonstrate high quality customer service.
• The ideal candidate will be goal-oriented and have a deep knowledge on how to provide the best Customer Service whilst keeping up with business requirements in a good time-keeping, organised manner.

(Different shift times varying weekly, as long as 37 hours is completed)

07.00-16.30

09.00-17.30

09.30-18.00

Finishing early on Fridays.

Occasional O/T on Saturdays

Requirements:

• Attention to detail
• Team Player
• Self Motivated
• Can-do attitude
• Reliable transportation