Call Operative - Customer Service (No Cold Calling)

Location: Tamworth
Pay: £12.21 per hour
Hours: 37.5 hours per week | Monday - Friday
Contract: 12 Week Assignment

The Best Connection are currently recruiting Call Operatives for our client, one of the largest vehicle glass repair and replacement specialists based in Tamworth.

This is a customer service role with no cold calling, and full training will be provided. The position involves handling inbound calls from members and providing excellent customer service while assisting with general administrative tasks.

Key Duties

• Handling inbound calls from customers and members

• Providing excellent customer service and resolving queries

• Liaising with engineers via telephone and email to ensure jobs are completed efficiently

• Assisting with general office administration including filing, copying, and data entry

• Using Microsoft Word and Excel to maintain accurate records

Working Hours

37.5 hours per week, Monday to Friday with rotating shifts:

• 08:00 - 16:00

• 09:00 - 17:00

• 10:00 - 18:00

Shift rota will change weekly and will be provided in advance.

Pay

£12.21 per hour

Benefits of Working with The Best Connection

Weekly pay - every Friday
Online payslips
Pension contribution
28 days paid annual leave pro-rata for PAYE (inclusive of statutory holidays)

The Best Connection is acting as an Employment Business in relation to this vacancy.