Position: Airport Agent/Customer Service Agent
Location: Heathrow Airport 
Employment Type: Part Time (Ongoing) 
Shift: 4 on 4 off OR 5 on 3 off 1800-2200 

At The Best Connection we are dedicated to delivering exceptional customer service and support to travelers from around the world. We believe in making every journey a memorable experience, and our Airport Agents play a key role in that mission. Join a team that values professionalism, teamwork, and a friendly approach to customer care

Key Responsibilities:

• Customer Assistance: Provide courteous assistance to passengers with questions about immigration procedures, travel documentation, and general inquiries.
• Boarding Assistance: Coordinate and oversee the boarding process, ensuring adherence to airline policies and safety regulations
• Queue Management: Guide and manage passenger queues for efficient processing, helping to reduce wait times and maintain orderly lines
• Document Verification: Review and verify passports, visas, and other travel documents to confirm authenticity and compliance with immigration regulations

Requirements:

• Ability to provide a 5 year referenceable history. A DBS check will be conducted on your behalf
• Previous experience in customer service, airport, or airline operations is preferred but not required
• Strong communication skills, problem-solving ability, and a customer-focused attitude 
• Willingness to work flexible hours, including weekends and holidays
• Candidate must have lived in the UK for 3 years or more as Counter Terrorism Checks will be conducted 

If you are ready to start an exciting career in the airline industry, click APPLY NOW and don't miss out on this opportunity. We look forward to welcoming you to our team!