Admin / Receptionist

Overview

We are looking for a highly organised and customer‑focused Admin/Receptionist to join our team. This role is ideal for someone with excellent communication skills, strong attention to detail, and confidence working with financial documents, Microsoft Office, and daily front‑of‑house duties. You will be the first point of contact for clients, suppliers, and visitors, while also supporting the wider team with administrative, financial, and operational tasks.

Key Responsibilities

Reception & Customer Interaction

• Greet visitors, clients, and customers in a professional and welcoming manner
• Manage incoming calls, emails, and enquiries, ensuring timely and accurate responses
• Provide general information, support customer needs, and direct queries to the appropriate department
• Maintain a tidy and professional reception area at all times

Administrative Support

• Perform day‑to‑day administrative duties including filing, data entry, document preparation, and scheduling
• Manage incoming/outgoing post and parcels
• Maintain office supplies, equipment, and stationery
• Support company staff with general admin tasks as required

Finance & Invoicing

• Prepare, send, and process customer invoices in an accurate and timely manner
• Track payment statuses and follow up on outstanding invoices
• Assist with basic financial record‑keeping, reconciliations, and expense logging
• Work closely with the finance team to ensure accurate documentation and reporting

Microsoft Office & Systems Use

• Use Microsoft Office Suite (Word, Excel, Outlook, Teams, SharePoint) for daily operations
• Maintain and update spreadsheets, logs, and digital records
• Assist in the creation of reports, templates, and correspondence
• Input data into internal systems and ensure accuracy of information

Skills & Experience

Essential:

• Previous experience in an administration or receptionist role
• Strong customer service and communication skills
• Proficient in Microsoft Office (Excel, Word, Outlook, Teams)
• High level of organisation and accuracy
• Ability to manage multiple tasks and prioritise effectively
• Confidence handling financial documents and invoice processes

Desirable:

• Experience in finance or accounts administration
• Knowledge of invoicing software (e.g., Xero, Sage, QuickBooks)
• Familiarity with CRM systems or scheduling tools

The Best Connection is acting as an Employment Business in relation to this vacancy.