Make Work,
Work For You

Do you have previous Customer Service experience, within an office based environment? 

The Best Connection are currently seeking experienced candidates, to work at our client, based in Mansfield! 

Working within a fast paced working environment, the responsibilities of the role will include: 

• Handling customer interactions for an organisation
• Responding to phone calls, emails and live chat queries 
• Listening to customer concerns
• Provide information on the companies services 
• Data entry / use of various computer software
• Liaising with internal departments
• General administration duties

The ideal candidate will be able to:

• Have a great knowledge of problem solving
• Work hard to deliver the best possible outcome, and provide the best service
• Excel at building rapport with customers
• Deliver a high standard of customer service and communication

Working hours:

• 9am - 5pm (Mon-Fri)
• Pay rate is £11.54 to begin with, however there is also the potential of a pay increase, following a successful probation period!! 
• OT rates in place, for hours worked over 37.5 / Saturdays if required

 A full up to date CV will be required, followed by your first face to face interview at TBC Mansfield branch, and an interview on the client premises!