Join the Wilson James Team at London Gatwick Airport – Airport Passenger Assistant opportunity in partnership with The Best Connection - Aviation.
The Best Connection - Aviation Department is delighted to offer an exciting opportunity to join our client, Wilson James, as an Airport Passenger Assistant at London Gatwick Airport. This is your chance to become a friendly and dependable face for holidaymakers as they begin their journey. Working closely with the Airport Operations Team, you’ll play a vital role in delivering a smooth and welcoming airport experience.
Position Details:
Pay Rate: £14.01 per hour
Shifts: Part-time - 6 hours per shift. 0600-1300 or 1300-2000
Shift Patterns: 3 days per week - FLEXIBLE AVAILABILITY IS REQUIRED !
Weekly Pay: Every Friday
Overtime: Available
Available to start : End of July / August / September
!!! TEMPORARY WORK FOR AROUND 2 MONTHS !!!
Key Responsibilities:
- Deliver professional, polite, and courteous service at all times
- Escort special assistance passengers (and accompanying family) throughout the airport – on foot, by wheelchair, or by electric buggy, based on their needs
- Assist with passenger luggage when required
- Perform daily equipment checks and report any issues promptly
- Ensure wheelchairs and buggies are clean, well-maintained, and operational
- Communicate updates with Centralised Control using IT handsets
- Complete all required paperwork accurately and promptly
- Carry out any additional reasonable duties as directed by management
What We’re Looking For:
- A strong work ethic and a positive attitude
- Excellent communication and interpersonal skills
- Commitment to delivering high standards of customer service
- Ability to work independently and take initiative
- Previous airport experience (advantageous, but not essential)
- A full UK driving licence (REQUIRED)
- Multilingual candidates are highly desirable
- Ability to multitask and remain calm under pressure
Please Note: Due to industry regulations (CAA), all candidates must:
- Be willing to undergo a Criminal Record Check (paid for by us)
- Be available to provide an Overseas Criminal Record check (If less than 5 years in UK)
- Provide a full 5-year checkable history (we handle the process)
- Hold valid, in-date photo ID (passport, driving licence, or national ID)
- Provide a 5-year address history
- Attend a mandatory Aviation Security Course (paid for by us)
Ready to Take Off in Your Career?
Apply now to join a supportive and dynamic team, making a real difference to passengers’ travel experiences.
