Question 1

What jobs do you have?

Accepted Answer

We have temporary work placements across manufacturing, industrial, warehouse, driving, retail, catering, office, and healthcare sectors throughout the UK.

Question 2

Do you offer part-time or full-time work?

Accepted Answer

Yes, we offer flexible shifts and contracts to suit your schedule - whether you’re looking for part-time, full-time, or seasonal work.

Question 3

Why should I consider temporary work?

Accepted Answer

Temporary work offers flexibility and variety - perfect if you’re between jobs, studying, or seeking extra income. Many clients offer different shift patterns, allowing you to choose hours and locations that fit your lifestyle.

Question 4

What are the benefits of registering with The Best Connection?

Accepted Answer

With over 80 branches across the UK, there’s always a local team ready to support you. Our trained recruitment consultants will guide you through the process and help you find local, flexible temporary work that suits your lifestyle.

Question 5

Do you have roles near me?

Accepted Answer

Yes! With over 80 branches across the UK, we have roles available in towns and cities nationwide - from Truro and Leeds to Glasgow, Bristol and London.

Question 6

How does The Best Connection look after its temporary workers?

Accepted Answer

Your welfare is our priority. We ensure safe working environments, fair treatment, and weekly pay on time. Our strong compliance with legislation and industry standards protects your safety and wellbeing across every placement.

Question 7

How do I know The Best Connection can be trusted?

Accepted Answer

With over 35 years of recruitment experience, we hold key accreditations such as ISO 9001, ISO 27001 and Cyber Essentials. We’re proud members of Stronger Together, and our Modern Slavery Statement outlines our commitment to responsible recruitment.

Question 8

What documents do I need to register?

Accepted Answer

To work for The Best Connection, you’ll need:  A British passport or Birth Certificate  Proof of National Insurance Number If you’re not a British citizen, you’ll need either a Share Code or a Valid Biometric Residence Card. Driving roles may require additional documentation - your Recruitment Consultant will guide you through this.

Question 9

Do you accept non-UK documents?

Accepted Answer

Yes, we accept valid right-to-work documentation in line with Home Office guidance.

Question 10

How do I register with The Best Connection?

Accepted Answer

You can register online or contact your nearest branch to register.

Question 11

What time are you open?

Accepted Answer

Opening times vary by branch. Use our Find a Branch tool to view local contact details and opening hours.

Question 12

How do I contact The Best Connection?

Accepted Answer

You can find your nearest branch or visit our Contact Us Page for all general enquiries.

Question 13

What should I do if I have a pay query?

Accepted Answer

If you notice an issue or have a question regarding your pay, please contact your local branch as soon as possible. We will work to resolve it quickly.

Question 14

When does the holiday year run from/to?

Accepted Answer

Our holiday year runs from 1st March to 28th/29th February each year.

Question 15

When will I get paid?

Accepted Answer

We operate a weekly payroll - you’ll be paid every Friday, one week in arrears, directly into your bank account via BACS.

Question 16

How do I find my payroll number?

Accepted Answer

Your payroll number can be found on your first payslip. Keep this number safe for future reference.

Question 17

How do I opt out of Nest pension?

Accepted Answer

Visit the Nest Pension website to manage your account. You may need to wait a few weeks after enrolment before opting out becomes available.

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Candidate FAQs

Topic: Branches & Contact Information

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