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Warehouse Team Leader

Job ref. CWTLREDHIL

Permanent

£14.48-15.34 per hour

Crawley

Contract: Full time

Higher pay rate is achieved by: Referenceable Work History or Experience

Weekly hours: 42.5

The Best Connection are currently recruiting for a Team Leader for our client based in Salfords, Crawley. This is a permanent position.

Job Title: Pick and Despatch Team Leader

Shift Pattern: Monday to Friday, 12:00 PM – 9:30 PM (subject to change, potentially extending later).

Salary: £32,000 – £33,900 per annum

Job Purpose:

  • To lead the pick and despatch team in achieving accurate, efficient, and timely order fulfilment.
  • The role ensures inventory accuracy, operational efficiency, and exceptional customer service, supporting the company’s goals of customer satisfaction and operational success.

Key Responsibilities:

  • Team Leadership: Lead, manage, and motivate a team of pickers and despatch personnel. Conduct regular one-on-ones and performance reviews to drive individual and team improvements.
  • Order Fulfilment: Oversee the picking and dispatch operations to ensure accuracy and adherence to deadlines. Monitor daily targets and resolve issues promptly to maintain performance standards.
  • Operational KPIs: Track key performance indicators such as error rates, productivity, and on-time despatch rates. Implement corrective measures for underperformance and drive continuous improvement initiatives.
  • Health and Safety Compliance: Ensure all operations adhere to health and safety regulations, creating a safe working environment. Address potential hazards immediately to prevent accidents.
  • Training and Development: Develop and deliver training programs to enhance team skills and competency levels. Foster a culture of learning and improvement within the team.
  • Process Improvements: Identify and implement opportunities to streamline operations and reduce errors.
  • Inventory Management: Maintain accurate stock handling and ensure discrepancies are resolved promptly.
  • Collaboration: Work closely with other departments, including Customer Care, Inventory, and Purchasing, to optimise operations.

Essential Skills and Experience:

  • Leadership experience (2-3 years in a supervisory role).
  • Strong organisational and problem-solving skills.
  • Familiarity with warehouse management systems and inventory control processes.
  • Commitment to health and safety protocols.
  • Ability to lead, train, and develop teams effectively. Desirable Skills:
  • Certifications in leadership or warehouse operations.
  • Experience in continuous improvement initiatives and cost management.

If you are interested either click the APPLY NOW button or contact the Crawley branch.

Benefits
  • Hourly rate as above
  • or the appropriate National Minimum Wage (age dependent)
  • Hourly rate as above (not age dependent)
  • 28 days Paid Annual Leave pro-rata for PAYE (inclusive of statutory holiday)
  • 24hr Oncall Support
  • Canteen
  • Training Provided
Crawley
Redhill, Surrey

crawley@thebestconnection.co.uk
If interested in this role or any other role please contact Charley in the Crawley office 01293 515333
Apply now