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Support Services Administrator

Job ref. WK0502WF2

Temporary

£12.02 per hour

Wakefield

Contract: Full time

The Best Connection are looking for a Support Services Administrator for their client in WF2. This is a short term contract for around 3 months.

Hours: Monday to Friday 8.30am – 5pm (40 hours)

£25k (£12.02 per hour - to be increased in April 2025)

Duties will include;

- Providing an administrative function in the provision of planning, installation, decommissioning, site support and emergency breakdowns,
- Liaising with mobile engineers to resolve customer issues, or forward to the Regional Service Managers or branches depending on type of issue. i.e. customer related/breakdowns,
- Liaising with transport regarding install/dis-mantles within an agreed timely manner,
- Liaising closely with Technical Support on all installs/dismantles ensuring agreed work streams are reached,
- Performing administration duties to company standard.

Applicants will;
- Be proficient in the use of our systems to deliver workable solutions that meets our customer’s requirements,
- Understand current regulations in regard to Working Time Directives and restrictions on site with regards to necessary accreditation and certification (CSCS, Site Specific, PASMA etc) and use this knowledge to effectively plan and utilise resource in line with current legislation,
- Meet a level of demand that satisfies our internal departments in relation to delivering a mutual solution for the effective planning and utilisation of resource and services to our customers,
- Be confident in handling customer telephone queries, problem solving and be able to deliver solutions to situations that arise,
- Work in a safe and sensible manner within the boundaries of the Company Health and Safety Policy and any additional site restrictions.

Benefits whilst working for The Best Connection include:

Online registration
28 days paid holiday (pro rata)  - banked for you to be paid when on leave
Personal Accident Insurance
On-Line Payslips
Contributory Pension Provision
PAYE payroll (no admin fees to pay)

The Best Connection Group Limited was formed in 1991.The company has a network of 80+ branches throughout the UK, from which it specialises in the supply of temporary labour to the industrial, HGV, warehouse and distribution sector.

Benefits
  • Hourly rate as above (not age dependent)
  • 28 days Paid Annual Leave pro-rata for PAYE (inclusive of statutory holiday)
Wakefield
Wakefield, West Yorkshire

wakefield@thebestconnection.co.uk
Niamh or Abi on 01924363944
Apply now