Job Title: Customer Service Administrator
Location: Carlisle

Rate of Pay: £12.25 per hour.

Start Date: ASAP

Hours: 8 AM - 6 PM, Monday to Friday
Type: Temp-to-Perm (Immediate start)

Role Overview:
We are currently seeking a Customer Service Administrator to work in an office-based role for one of our clients in the Carlisle area. This is a full-time, temp-to-perm position with a variety of responsibilities, including:

Administrative duties: Basic admin work using Excel and internal applications.
Customer service: Handling customer inquiries over the phone and in person at the reception.
Courier management: Dealing with couriers and logistics.

Key Requirements:

• Proficiency in Microsoft Excel and basic administrative tasks.
• Excellent communication skills for handling customer inquiries.
• Ability to manage multiple tasks, from customer service to office-based duties.
• Availability for full-time work (Monday to Friday, 8 AM - 6 PM).

Compliance Requirements:

• 5 years of work history with no gaps (required for vetting checks).
• DBS check (Disclosure and Barring Service).
• Proof of address.
• Valid ID, such as a driving license or passport.

Benefits:

At The Best Connection, we are excited to offer our temporary workforce FREE access to Perks at Work—a comprehensive discount platform with exclusive savings on travel, home appliances, cinema tickets, and more. This one-stop shop partners with thousands of merchants to provide top value. Whether booking a getaway or buying a laptop, you can save significantly. Plus, you can suggest new merchants and enjoy access to a community academy, reinforcing our commitment to enhancing your experience with us!