Customer Service Advisor Call Centre Operative



£13.82-20.73 per hour


Contract: Full time

Higher pay rate is achieved by: Working Overtime

Customer Service Advisor(s) Required!

Virtual interviews being held on the 23rd & 24th July 2024 - With a start date of 12th August 2024

The Best Connection are currently recruiting Customer Service Advisor(s) to work at East Midlands Airport, Castle Donington. This is an excellent opportunity to start a career with a global leader in logistics, distribution and supply chain management, with full Aviation Training provided.

  • Pay: £13.82ph
  • Overtime Pay: £20.73 (after 40 hours)
  • Hours: Rotating Shifts between 07:30 - 20:15, Monday to Friday
  • MUST be able to work a minimum of 1 in 4 Saturdays, 08:00 - 14:15
  • Hybrid Office and Working from Home, 2 out of 4 weeks (dependant on performance + personal preference)
  • Location: East Midlands Airport, Castle Donington
  • All Training Provided, minimum 4 weeks onsite training, 09:00 - 17:00, Monday to Friday
  • Duration: Ongoing, Temporary to Permanent
  • Accessible via the Skylink Bus Route
  • Free Parking Provided

Vetting for a Customer Service Advisor:

  • Be willing to apply for a DBS Check (Paid for by us!)
  • Have a 5 year checkable work history (Obtained for you by us!)
  • Be willing to complete an Aviation Security Course (Paid for by us!)

Role and Requirements of a Customer Service Advisor:

  • Experience of working with MS Word and Excel (desirable)
  • Experience working within a Customer Service environment (required)
  • Handling Customer queries (by phone or electronically)
  • Liaising with Network Contacts and Customers
  • Using in house data systems
  • Data Entry
  • Meeting company KPI's

Benefits of working for The Best Connection:

  • On-going Assignments
  • Holiday Entitlement
  • Excellent Pay rates
  • Overtime
  • On-Line Payslips
  • Pension Provision

If you are interested in the above Customer Service Advisor positions, please click apply or contact the Aviation Team in the Derby Office on the below number

  • 28 days Paid Annual Leave pro-rata for PAYE (inclusive of statutory holiday)
  • 24hr Oncall Support
  • Canteen
  • Induction Training
  • Oncall Support
  • Training Provided
Derby, Leicestershire
Derby Branch - 01332 291444
Apply now