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Customer Service Advisor

Job ref. CF5012

Temporary

£20.00 per hour

Chelmsford

Contract: Full time

Customer Service Advisor required in Brentwood!!!

Our client based in Brentwood, requires Customer Service Advisor on a temp to perm basis.

Key Responsibilities/Job role:

Customer Support

  • Answering customer queries via email, phone, and live chat. Helping with basic issues like tracking orders and answering product questions.

Order Processing

  • Carrying out all admin involved with processing orders and making sure they’re dispatched on time.
  • Helping to manage returns, refunds, and exchanges.

E-commerce Assistance

  • Updating product listings, including descriptions and photos (full training will be provided)
  • Keeping an eye on stock levels and flagging when things are running low.

General Admin

  • Supporting the team with basic office tasks and helping keep things organised.

Note: This is a full-time, office-based role, so you’ll need to be able to commute to the clients Essex office. would most likely require to drive and have own transport due to rural location. 

Shifts: Monday to Friday = 08:00 - 16:30 (Includes a 30 min break)

Pay Rate: £12.00 per hour

Location: Brentwood

What the client is looking for in a candidate:

  • A friendly, positive attitude – you must love helping people and problem solving
  • Good communication skills, both written and verbal
  • Basic computer skills (e.g., emails, typing, browsing) – we’ll teach you the rest of our clever software and systems!
  • Organised and reliable with an eagerness to learn.

Other benefits of working for The Best Connection Group Ltd include:

  • 28 days Paid Annual Leave pro-rata for PAYE (inclusive of statutory holiday)
  • Online payslips
  • Weekly pay
  • Pension contribution
  • On-going assignments
  • Possible permanent opportunities following successful trial periods

If you are interested in the above customer service role, please click apply or contact The Chelmsford Office on 01245 349015.

Benefits
  • 28 days Paid Annual Leave pro-rata for PAYE (inclusive of statutory holiday)
  • Canteen
  • Possible permanent position following a successful trial period
  • Training Provided
Chelmsford
Brentwood, Essex

chelmsford@thebestconnection.co.uk
Call Tom or Ben on 01245 349015 to find out more information.
Apply now