Customer Service Advisor required in Brentwood!!!
Our client based in Brentwood, requires Customer Service Advisor on a temp to perm basis.
Key Responsibilities/Job role:
Customer Support
- Answering customer queries via email, phone, and live chat. Helping with basic issues like tracking orders and answering product questions.
Order Processing
- Carrying out all admin involved with processing orders and making sure they’re dispatched on time.
- Helping to manage returns, refunds, and exchanges.
E-commerce Assistance
- Updating product listings, including descriptions and photos (full training will be provided)
- Keeping an eye on stock levels and flagging when things are running low.
General Admin
- Supporting the team with basic office tasks and helping keep things organised.
Note: This is a full-time, office-based role, so you’ll need to be able to commute to the clients Essex office. would most likely require to drive and have own transport due to rural location.
Shifts: Monday to Friday = 08:00 - 16:30 (Includes a 30 min break)
Pay Rate: £12.00 per hour
Location: Brentwood
What the client is looking for in a candidate:
- A friendly, positive attitude – you must love helping people and problem solving
- Good communication skills, both written and verbal
- Basic computer skills (e.g., emails, typing, browsing) – we’ll teach you the rest of our clever software and systems!
- Organised and reliable with an eagerness to learn.
Other benefits of working for The Best Connection Group Ltd include:
- 28 days Paid Annual Leave pro-rata for PAYE (inclusive of statutory holiday)
- Online payslips
- Weekly pay
- Pension contribution
- On-going assignments
- Possible permanent opportunities following successful trial periods
If you are interested in the above customer service role, please click apply or contact The Chelmsford Office on 01245 349015.