The Best Connection are currently seeking experienced call handlers for our client in the Mansfield area!!

Working within a busy working environment, the responsibilities of the role will include: 

• Inbound & outbound calls will be the main role of the job
• Escalating problems to other members of the team
• Data entry / use of computer software
• Utilising live chat to communicate with clients 
• Liaising with internal departments
• General administration duties

The ideal candidate will be able to:

• Have a great knowledge of problem solving
• Work hard to deliver the best possible outcome, and provide the best service
• Excel at building rapport with customers
• Deliver a high standard of customer service and communication
• A proven track-record of strong punctuality and reliabilty 

Working hours:

• Monday - Friday 9am - 5pm (37.5 hours per week)
• Pay rate is £12.21 to begin with, however there is also the potential of a pay increase, following a successful probation period!! 

 A full CV will be required, followed by an interview directly with the company!